Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All of our customised products are done specific to your requirements. Once you place your order and all aspects of the order are agreed we normally should be able to ship out your product in 7 to 10 days. However this is highly dependant on the nature of the order so please discuss this with us on the phone. You may if you wish register on the website so we can notify you by email on the status of your order.
- Privacy & Security
- All registration, quotation requests and orders online are done under secure conditions. We use SSL encryption of all website pages involved in handling your data. We do not keep your credit card details on our website at any time. We use PayPal credit card processing which is highly secure and they deal with all aspects of the payment transaction
- Returns & Replacements
- If your product is faulty please contact us.
- Ordering
- Please chose the products you wish and provide any sizing information as requested. You must provide your postal details for us to send your products. Please also provide your phone and email so we can contact you. We strongly recommend that you register on the site during checkout so that you can keep track of your order's progress. If you wish to place requests for quotation you should register on the site so that if the quote is acceptable you can submit it as an order
- Payment, Pricing & Promotions
- We use PayPal to take orders online. You do not need a PayPal account and you can use the main credit and debit cards. Other payment methods can be discussed by calling us.
- Viewing Orders
- You can view your orders by registering for an account on the website
- Updating Account Information
- You account details are safely stored. You can edit all your account details at any time